Hello.
I’m a passionate Product & Service Designer with hands-on experience across Taiwan, Germany, and the Netherlands.
Selected Works
Discover a curated selection of works, designed to deliver impact. Each piece showcases my dedication to creativity and exceptional design.
Selected Works
Discover a curated selection of works, designed to deliver impact. Each piece showcases my dedication to creativity and exceptional design.
Selected Works
Discover a curated selection of works, designed to deliver impact. Each piece showcases my dedication to creativity and exceptional design.
A smart, intuitive wardrobe tracker that helps parents organize baby clothes before they’re outgrown.
Little fits
2025
A smart, intuitive wardrobe tracker that helps parents organize baby clothes before they’re outgrown.
Little fits
2025
A smart, intuitive wardrobe tracker that helps parents organize baby clothes before they’re outgrown.
Little fits
2025
Empowering merchants to manage their business faster, smarter, and all in one place.
Platform Experience
2024
Empowering merchants to manage their business faster, smarter, and all in one place.
Platform Experience
2024
Empowering merchants to manage their business faster, smarter, and all in one place.
Platform Experience
2024
Reimagining the ancient game of Go, making strategic mastery accessible to everyone.
Jungo
2023
Reimagining the ancient game of Go, making strategic mastery accessible to everyone.
Jungo
2023
Reimagining the ancient game of Go, making strategic mastery accessible to everyone.
Jungo
2023
Transforming complex KYC processes into seamless, conversion-friendly experiences.
Payment Onboarding
2022
Transforming complex KYC processes into seamless, conversion-friendly experiences.
Payment Onboarding
2022
Transforming complex KYC processes into seamless, conversion-friendly experiences.
Payment Onboarding
2022
Delivering continuous threat detection, hunting, and response with unmatched efficiency.
Threat Center
2018-2019
Delivering continuous threat detection, hunting, and response with unmatched efficiency.
Threat Center
2018-2019
Delivering continuous threat detection, hunting, and response with unmatched efficiency.
Threat Center
2018-2019
Revealing the complete attack journey—from breach to impact—with total visibility.
Endpoint Sensor
2017-2018
Revealing the complete attack journey—from breach to impact—with total visibility.
Endpoint Sensor
2017-2018
Revealing the complete attack journey—from breach to impact—with total visibility.
Endpoint Sensor
2017-2018
About Me
About Me
About Me
Minchen Lin
My main playground is the B2B world, where I’ve tackled challenges in cybersecurity and fintech. Occasionally, I take on B2C side projects to explore my love for illustration and visual storytelling.
I design with users at the center — uncovering insights and blending business, technology, and aesthetics to create solutions that are functional, meaningful, and valuable.
Outside of design, you’ll probably find me sketching, cooking, planning my next trip, or, admittedly, sniffing my cat. 🐱
Senior Product Designer
Adyen
2020 - Present
Lead Designer
ReaQta (an IBM Company)
2019-2020
Senior UX Designer
Trend Micro
2016-2019
Senior Product Designer
Adyen
2020 - Present
Lead Designer
ReaQta (an IBM Company)
2019-2020
Senior UX Designer
Trend Micro
2016-2019
Senior Product Designer
Adyen
2020 - Present
Lead Designer
ReaQta (an IBM Company)
2019-2020
Senior UX Designer
Trend Micro
2016-2019
What People Say
A selection of kind words and feedback from clients, colleagues, and users I’ve collaborated with.
What People Say
A selection of kind words and feedback from clients, colleagues, and users I’ve collaborated with.
What People Say
A selection of kind words and feedback from clients, colleagues, and users I’ve collaborated with.
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro
The new feature, by the way, is fantastic and has improved support engagement!
End User Feedback
Platform customer
Regarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End User Feedback
Platform customer
I absolutely love this. You’ve addressed every single pain point I’ve been complaining about for the last year.
End User Feedback
Franchise customer
Minchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product manager
Adyen
Minchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product manager
Adyen
Minchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineer
ReaQta
Minchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcher
Trend Micro